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How Failure To Make Reasonable Adjustments Can Lead To Compensation Claims

When it comes to employment law, one of the key principles is the duty to make reasonable adjustments for employees with disabilities. Failure to do so can result in discrimination claims and potentially significant compensation payments. In this article, we will explore the concept of failure to make reasonable adjustments compensation and how it can impact both employees and employers.

The duty to make reasonable adjustments is a legal requirement under the Equality Act 2010 in the UK. This duty applies to employers who have employees with disabilities or long-term health conditions. The purpose of the duty is to ensure that disabled employees are not placed at a disadvantage in comparison to their non-disabled colleagues.

Reasonable adjustments can take many forms, such as making physical changes to the workplace, providing additional support or equipment, changing working hours or duties, or allowing flexible working arrangements. The key is that the adjustments must be reasonable in the circumstances and designed to remove or reduce the disadvantage that the employee faces due to their disability.

If an employer fails to make reasonable adjustments for a disabled employee, they may be liable for disability discrimination. This can take the form of direct discrimination, where the employer treats the disabled employee less favorably than others, or indirect discrimination, where a provision, criterion, or practice puts disabled employees at a particular disadvantage.

In addition to discrimination claims, employees who have not had reasonable adjustments made for them may also be able to claim compensation for injury to feelings. This type of compensation is intended to compensate the employee for the distress, anxiety, and upset caused by the discrimination. The amount of compensation awarded will depend on the severity of the impact on the employee and can range from a few hundred pounds to several thousand pounds.

Employers should be aware that failure to make reasonable adjustments can result in financial penalties as well as reputational damage. In 2019, the employment tribunal awarded over £1 million in compensation to a disabled employee who had been unfairly dismissed because her employer failed to make reasonable adjustments for her. This significant sum reflects the seriousness of the employer’s failure to comply with their legal duty.

Employers should take steps to ensure compliance with the duty to make reasonable adjustments. This includes identifying employees who may require adjustments, consulting with them about their needs, and implementing appropriate adjustments in a timely manner. It is important to keep detailed records of the adjustments made and to review them regularly to ensure they remain effective.

Employees who feel that their employer has failed to make reasonable adjustments for them should first raise the issue informally with their line manager or human resources department. If this does not lead to a satisfactory resolution, they may wish to consider lodging a formal grievance or seeking advice from a trade union or legal advisor.

If the matter cannot be resolved internally, employees have the right to bring a claim for disability discrimination and compensation in the employment tribunal. It is important to note that there are strict time limits for bringing such claims, so employees should seek legal advice as soon as possible.

In conclusion, failure to make reasonable adjustments for disabled employees can have serious consequences for employers. Not only can it lead to discrimination claims and compensation payments, but it can also damage employee morale and productivity. Employers must take their legal duty seriously and proactively make adjustments to ensure that disabled employees are able to work on an equal footing with their colleagues. By doing so, they can create a positive and inclusive working environment for all employees.